GENERAL INFORMATION

All orders are shipped within 48 hours starting from the order confirmation date. This may vary during sales seasons. If for any reason this was not possible, you will be notified by our Customer Service team and you will be given an estimated shipping date.

Important note* : Remember that delivery times may be affected in times of high volume (such as Black friday, Christmas ...)

OLA ALLOY ships worldwide. Below you will find further details on shipping costs for every shipping country. If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Once your order has been dispatched, we will not be able to modify your shipping information for that specific order. Any change of shipping address after your order has been shipped will have an additional shipping fee equivalent to the shipment cost for any given country. As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order. In the event that you are not at the shipping address upon delivery, the courier company will contact you in order to reschedule a second delivery attempt at your convenience.

 

SHIPPING EXPENSES 

SPAIN (Canary Islands included)
Orders over 100- FREE SHIPPING
Orders under 100- 5
Delivery time - up to 72 h (3 business days) from shipping day

EU COUNTRIES
Orders over 100- FREE SHIPPING
Orders under 100- from 8(France, Germany, UK, Italy and Netherlands)*
Delivery times - between 2 and 4 business days from shipping day
*  Shipping prices vary in other EU countries

UNITED STATES
Orders over 100- FREE SHIPPING
Orders under 100- 15
Delivery times - between 4 and 7 business days from shipping day

NON EU COUNTRIES
Orders over 100- FREE SHIPPING
Orders under 100- from  18
Delivery times - between 4 and 7 business days from shipping day
Prices may vary depending on your region
Shipments to non-European Union countries may be eligible for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. OLA ALLOY is committed to taking care of all the required paperwork in order for the parcel to clear customs.

 

EXCEPTIONS* :For logistical reasons OLA ALLOY might have to problems to send to certain countries. However if it were your case, you´d be notified.